Privacy Policy | She Empire Ltd
She Empire

Privacy Policy

Last updated: 5 August 2026

Please read this privacy policy carefully. It explains who we are, what personal information we collect about you, how and why we collect, store, use and share it, your rights over your personal information, and how to contact us, or the supervisory authority, if you have a question or complaint.

We've written this in plain English on purpose. If anything is unclear, email us and we'll explain.

Who we are

We are She Empire Ltd, a company registered in England & Wales. We help female founders start or reshape their business so it has strong foundations, the kind that let them scale and build the business they actually want. We run this support through our group programme and through The Empire Hub, our client management platform that helps business owners keep everything in one place.

Business name: She Empire Ltd
Company number: 16200492
Registered address: 77 High Street, Hanham, Bristol, BS15 3DG
Contact email: [email protected]
Websites: www.sheempire.co.uk & www.theempirehub.co.uk

We collect, use and are responsible for certain personal information about you. When we do so, we are regulated under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and, where the EU General Data Protection Regulation applies to visitors from the European Economic Area (EEA), under that regulation too. We are responsible as the controller of that personal information for the purposes of those laws.

What this policy covers

This privacy policy applies to:

  • our websites, www.sheempire.co.uk and www.theempirehub.co.uk, including any landing pages, forms, quizzes, scorecards and funnels connected to them
  • application, enquiry and opt-in forms we host on connected platforms
  • email and other communications between us
  • our services, including our group programme for female founders, coaching and group calls, and access to The Empire Hub

The personal information we collect

What we collect depends on how you interact with us. It can include:

  • Identity and contact details: your name, business name, email address, and website or social media links
  • Application and enquiry information: the answers you give on application forms, enquiry forms, quizzes or scorecards, including written answers about your business, goals and challenges
  • Financial and transaction information: payment details and transaction history when you buy services from us (card details are handled by our payment processor, we never see or store your full card number)
  • Communications: details of any feedback, messages or correspondence you send us by email, through forms, on group calls, or via social media
  • Technical data: your IP address, browser type, device information, and how you interact with our website pages (see 'Cookies and similar technologies' below)
  • Marketing preferences: whether you've consented to hear from us and any preferences you've set

We only ask for the information we need for the purpose we state when we ask for it. Please only provide the information requested.

Our website and services are aimed at business owners and female founders. They are not intended for use by children, and we do not knowingly collect or use personal information relating to children.

We do not intend to collect special category data (such as health information) and we ask that you don't include it in free-text form answers. If you do include it, we'll treat it with additional care as required by law, or delete it where it isn't needed.

How we collect your personal information

Directly from you, when you:

  • complete an application, enquiry, opt-in or quiz/scorecard form
  • sign up to our email list or download a free resource
  • join our group programme or purchase services from us
  • book or attend a call with us (for example a Zoom call)
  • contact us by email or through social media
  • give us feedback or a testimonial

Automatically, when you browse our website: our server and analytics tools receive and record information from your browser, such as your IP address, device and browser type, the pages you visit and your activity on those pages. Some of this is collected via cookies and similar technologies (see below). This can happen even if you never fill in a form or buy anything.

How we use your personal information (and our lawful basis)

Whenever we use your personal information, we must have a lawful basis for doing so. The lawful bases we rely on, split by purpose, are:

What we use your information forLawful basis
Responding to enquiries and processing applicationsLegitimate interests (running and promoting our business) and, where you go on to buy, contract (steps taken at your request before entering a contract)
Providing our services, running our group programme and delivering what you've boughtContract
Taking payment and keeping accounting recordsContract and legal obligation (tax and accounting law)
Sending you marketing emailsConsent (you can withdraw it at any time, see 'Marketing' below)
Understanding how our website is used, and improving our website, content and servicesLegitimate interests (improving our business) and, for non-essential cookies and tracking, consent
Advertising and measuring ad performance (for example via the Meta Pixel)Consent (via cookie preferences)
Notifying you of changes to our services or policies that affect youLegitimate interests and, in some cases, legal obligation
Complying with legal or regulatory requirementsLegal obligation

Where we rely on legitimate interests, we've considered the balance between those interests and your rights, and we don't use your information where your rights override our interests.

Who we share your personal information with

We never sell your personal information, and we don't share it with third parties for their own marketing.

We do share personal data with trusted service providers ("processors") who help us run our business. Depending on how you interact with us, these include:

  • The Empire Hub: our own client management platform, which we use for enquiry and application forms, email communications, and managing your membership of our programme. The Empire Hub runs on secure, industry-standard cloud infrastructure.
  • Zoom: video calls (and call recordings, where you're told a call is being recorded)
  • Klarna: optional payment plans (if you choose to pay via Klarna, your credit agreement is with Klarna directly, and Klarna acts as an independent controller of the information you give them, see Klarna's own privacy policy)
  • Stripe: payment processing for card payments
  • Anthropic (Claude): an AI assistant we use to help build and code our web pages (see 'How we use AI' below)
  • Meta (Facebook/Instagram) Events Manager and Meta Pixel: advertising and ad measurement

These providers only receive the data they need to provide their service, and are required to protect it and use it only on our instructions. Where appropriate, we have data processing agreements in place with them.

We may also share personal information:

  • with professional advisers (such as an accountant or solicitor) where necessary
  • with law enforcement or other authorities where required by applicable law, or in connection with legal or regulatory matters
  • as part of a sale, merger or restructuring of our business, if that ever happens (any new owner would be bound by this policy or one offering equivalent protection)

How we use AI

We use AI tools, currently Anthropic's Claude, to help us build and code our sales pages and other web pages. Where this involves information relating to you or your business (such as your page copy, business information or brand assets), that information may be processed by the AI tool as part of the work.

We've set these tools up so that:

  • your information is not used to train AI models, and is not retained in the tool's memory beyond what's needed to do the work
  • identifiable materials such as images are handled carefully within the platform

If your project or programme involves AI-assisted work with your materials, we'll tell you beforehand and ask for your additional consent first. We never use AI tools to make automated decisions about you.

Transfers of your information outside the UK and EEA

Some of the service providers listed above are based in, or store data in, countries outside the UK and EEA, most commonly the United States (for example Stripe, Zoom, Anthropic, Meta, and the infrastructure behind The Empire Hub).

Where your information is transferred outside the UK or EEA, we make sure a valid transfer safeguard is in place, such as:

  • a UK adequacy decision covering the destination country or framework (for example the UK–US Data Bridge), or
  • the UK International Data Transfer Agreement (IDTA) or Addendum, or EU Standard Contractual Clauses, entered into with the provider

If you'd like more information about these safeguards, contact us using the details below.

How long we keep your personal information

We keep personal information only as long as we need it for the purpose we collected it for, including to meet legal, accounting or reporting requirements. As a guide:

Type of informationHow long we keep it
Enquiries and applications that don't lead to working togetherUp to 12 months from last contact, then deleted
Member records, contracts and programme files6 years after the end of the tax year our work together ends (in case of legal or tax queries)
Financial and transaction records6 years after the end of the relevant tax year (HMRC requirement)
Marketing list detailsUntil you unsubscribe, or after a prolonged period of inactivity
Website analytics dataPer the retention settings of the analytics tool (kept as short as practical)

If you ask us to delete your data, we will do so securely unless we're legally required to keep it, in which case we'll tell you why and for how long.

Cookies and similar technologies

Cookies are small text files stored on your device when a website loads in your browser. They help websites function properly, stay secure, and understand how visitors use them.

Our website uses:

  • Essential cookies: needed for the site to work properly. These don't collect personally identifiable information and can't be switched off.
  • Advertising cookies (Meta Pixel): help us measure ad performance and show relevant ads on Facebook and Instagram. Set only with your consent.

You can change your cookie preferences at any time via the cookie settings on our website, which lets you revisit the consent banner and change or withdraw your consent.

You can also block or delete cookies through your browser settings:

If you use another browser, check its official support pages.

Marketing

We'd love to send you useful emails about our services, resources, news and offers, but only if you want them.

We'll only send you marketing emails where you've actively opted in (for example by ticking a consent box on a form or signing up for a resource). Ticking that box gives us your consent to email you for the purposes described at the point of sign-up.

You can unsubscribe at any time by:

  • clicking the 'unsubscribe' link in any of our emails, or
  • emailing us at [email protected]

Unsubscribing won't affect emails we need to send you about services you've bought (like booking confirmations or programme updates).

Your rights

Under the UK GDPR you have a number of important rights, free of charge. In summary, you have the right to:

  • be informed: fair processing of your information and transparency over how we use it (which this policy is designed to provide)
  • access: request a copy of the personal information we hold about you
  • rectification: require us to correct any mistakes in your information
  • erasure: require us to delete your personal information in certain situations
  • portability: receive the personal information you provided to us in a structured, commonly used, machine-readable format, and have it transmitted to a third party in certain situations
  • object to direct marketing: at any time, with no exceptions
  • object to automated decision-making: object to decisions made solely by automated means that produce legal or similarly significant effects (we don't currently make any such decisions)
  • object or restrict: object to, or restrict, our processing of your information in certain other circumstances
  • withdraw consent: where we rely on your consent, withdraw it at any time

For more detail on these rights, see the guidance from the UK Information Commissioner's Office (ICO) on individuals' rights under the UK GDPR: ico.org.uk/for-the-public/

To exercise any of these rights, email us at [email protected] and:

  • give us enough information to identify you
  • provide proof of your identity if we need to check it (for example, a copy of your driving licence or passport)
  • tell us which information your request relates to

We'll respond within one month.

Keeping your personal information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. Access to your personal information is limited to those with a genuine need to know it, and the tools we use are protected by strong passwords and two-factor authentication where available.

We also have procedures in place to deal with any suspected data security breach. We'll notify you and the ICO of a suspected breach where we're legally required to do so.

How to complain

We hope we can resolve any query or concern you have about how we use your information, please contact us first at [email protected].

You also have the right to lodge a complaint with a supervisory authority. In the UK, that's the Information Commissioner's Office (ICO):

Website: ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113

If you're in the EEA, you can complain to the supervisory authority in the country where you live, work, or where the alleged infringement took place.

Changes to this privacy policy

This privacy policy was last updated on 5 August 2026.

We may change it from time to time, for example when we add a new tool or service. When we make significant changes, we'll update the date at the top and, where appropriate, let you know via our website or by email.

How to contact us

If you have any questions about this privacy policy or the information we hold about you, email us at [email protected].

Do you need extra help?

If you'd like this privacy policy in another format (for example larger print), please contact us using the details above and we'll do our best to help.

© She Empire Ltd. All rights reserved.
77 High Street, Hanham, Bristol, BS15 3DG · [email protected]